Town Park, Torrington, Devon, EX38 7AQ
Monday – Friday 09:00 hrs – 17:00 hrs GMT
Frequently Asked Questions
Please read our FAQ before sending us a message.
All purchases are processed through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to support the payment, such as the purchase total and your billing information.
Please see the PayPal Privacy Policy for more details.
Delivery will be via the Royal Mail postage service so please allow 2-3 working days after dispatch of your order.
COVID 19 Update – currently UK deliveries are subject to controls and restrictions that we have no control of at present over 95% of deliveries are still being delivered within our estimated period.
Processes have been applied to protect your date in accordance with the Data Protection Act 2018 and GDPR (General Data Protection Regulations). Further details are listed in our Privacy Policy
Our aim is to process and dispatch ALL orders received within 1 – 3 working days. Those received over the weekend or on a UK Bank Holiday will be dealt with on the first applicable working day.
A receipt will be emailed to the address given during the purchasing process. Please note that your purchase will NOT be subject to an additional VAT charge; the prices indicated in the store are what you will pay.
If you see something we make but it doesn’t quite fit in with your needs, or if you have an idea, please message us. We are happy to discuss all custom options with you. Together we can work to make something that is perfect for you.
We always look forward to hearing from our customers – your feedback on our site and products would be appreciated!